fax.digiumcloud.net portal Issue - site unreachable

Incident Report for Sangoma

Resolved

This incident has been resolved.
Posted Jul 06, 2026 - 17:22 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 06, 2026 - 14:19 EDT

Update

The issue has been identified and we are working on a fix.
Posted Jul 06, 2026 - 13:08 EDT

Identified

The issue has been identified and we are working on a fix.
Posted Jul 06, 2026 - 12:05 EDT

Investigating

We have discovered an issue with the e-fax portal being unreachable that is currently affecting fax.digiumcloud.net. Our engineering team is actively investigating the matter.
Posted Jul 06, 2026 - 11:31 EDT
This incident affected: Switchvox Cloud Unified Communications Platform (UCaaS) (E-Fax (Avantfax)).
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