CY- Emergency CY Maintenance- 06/18/2025

Scheduled Maintenance Report for Sangoma

Completed

The scheduled maintenance has been completed.

Posted Jun 18, 2025 - 03:00 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jun 18, 2025 - 01:01 EDT

Scheduled

Details and Scope: There are some emergency infrastructure updates for our CommUnity platform.
Impact: During the deployment window, customers may experience interruptions and/or delays across the entire CommUnity voice platform, including myHud, TeamHub and Admin Panel. In the event that physical devices lose registration, they are expected to re-register within 10-15 minutes.
Time of Release: Scheduled for Wednesday June 18th 1:00 AM Eastern Time
Duration: Expected to be no longer than a 120 minute window

Posted Jun 13, 2025 - 16:23 EDT

This scheduled maintenance affected: CommUnity Unified Communications Platform (UCaaS) (Voice Services (CommUnity), Control Panel / Admin Panel, Sangoma CX (CommUnity), HUDweb, myHUD).