Monitoring - Our dev team has restarted a service and believes that the issues should clear up. We are investigating why this issue occurred.
Dec 05, 2023 - 16:27 EST
Investigating - cloud1-dfw is having issues with park positions showing as unsubscribed or missing completely. There are also reports of Sangoma Talk registration drops on this hosted class.
Dec 05, 2023 - 16:26 EST
Monitoring - A fix has been implemented by our development team to resolve the delays experienced on the queue board along with hang ups. We will continue to monitor the situation and if you have any further problems please reach out to our support team at 844-302-7827.
Dec 04, 2023 - 17:56 EST
Investigating - We are presently looking into reports indicating that agents are encountering issues with accessing their queue board, observing delays in their presence on the queue board, and experiencing delayed hangups.
Dec 04, 2023 - 17:15 EST
Identified - A fix for this issue has passed QA and will be in the next release 12/12
Dec 04, 2023 - 09:21 EST
Investigating - The BV Portal holiday schedules are currently having a display issue. Creating a new schedule and saving it is writing the data to the database, but re-loading the holiday after it's saved is showing blank. The data is correct and will apply if you save to system, and if you are not sure of what you set please delete and re-add the schedule until we can address this issue
Nov 22, 2023 - 21:07 EST

About This Site

We build trust through transparency.
Check this page for any service disruptions in real time.

We take pride in delivering you reliable and scalable cloud-based communication services and we know how important it is for you, your customers, and colleagues to know that services are running smoothly 24/7/365. The below information provides insight to the operational status of each of our services.

If you are experiencing any issues related to any of our services, check this status page prior to contacting our support teams for technical assistance. Click Subscribe To Updates to sign up for alerts and be notified of any service related disruptions.

CommUnity Unified Communications Platform (UCaaS) Operational
90 days ago
99.99 % uptime
Today
CommUnity Platform Operational
90 days ago
99.98 % uptime
Today
Voice Services for USA Operational
HUDweb Operational
Video Meetings Operational
myHUD Operational
Control Panel Access for Moves/Adds/Changes Operational
FaxLync Operational
Paperless Fax ? Operational
90 days ago
100.0 % uptime
Today
CRM Link Operational
Scheduled Reports Operational
Voicemail to Email Operational
Technical Support Operational
ftp.pbxtra.com Operational
CDR/ACD reports in control panel Operational
Record All ? Operational
90 days ago
100.0 % uptime
Today
Zipwhip Operational
Business Voice Unified Communications Platform (UCaaS) Degraded Performance
90 days ago
100.0 % uptime
Today
Business Voice UCaaS Degraded Performance
90 days ago
100.0 % uptime
Today
Business Voice+ UCaaS Operational
90 days ago
100.0 % uptime
Today
Sangoma CX (formerly known as Sangoma Contact Center / SC3) ? Operational
90 days ago
100.0 % uptime
Today
Business Voice SC2 Operational
90 days ago
100.0 % uptime
Today
Conference Operational
90 days ago
100.0 % uptime
Today
Fax Classic Operational
90 days ago
100.0 % uptime
Today
Fax Digital Operational
90 days ago
100.0 % uptime
Today
Switchvox Unified Communications Platform (UCaaS) Operational
90 days ago
100.0 % uptime
Today
Switchvox Platform Operational
90 days ago
100.0 % uptime
Today
Switchvox SIP Trunking Operational
90 days ago
100.0 % uptime
Today
DCS E-Fax (Avantfax) Operational
90 days ago
100.0 % uptime
Today
Switchvox Registration Service Operational
90 days ago
100.0 % uptime
Today
Video Meetings (Sangoma Meet Integration) Operational
90 days ago
100.0 % uptime
Today
Switchvox Update Service ? Operational
90 days ago
100.0 % uptime
Today
FAXStation Operational
90 days ago
100.0 % uptime
Today
PBXact/FreePBX Unified Communications Platform (UCaaS) Operational
90 days ago
100.0 % uptime
Today
PBXact Cloud Operational
90 days ago
100.0 % uptime
Today
Fonality UCaaS Platform (trixbox, PBXtra, Connect, FCS) Operational
90 days ago
100.0 % uptime
Today
Fonality Communication Operational
90 days ago
100.0 % uptime
Today
Record All ? Operational
90 days ago
100.0 % uptime
Today
HUD classic desktop application ? Operational
90 days ago
100.0 % uptime
Today
Voice Services for USA Operational
90 days ago
100.0 % uptime
Today
Voice Services for Australia/New Zealand ? Operational
90 days ago
100.0 % uptime
Today
Control Panel Access for Moves/Adds/Changes Operational
90 days ago
100.0 % uptime
Today
Sangoma TaaS Platform Operational
90 days ago
99.98 % uptime
Today
SIPStation SIP Trunking Operational
90 days ago
99.98 % uptime
Today
Managed SIP Trunking Operational
90 days ago
100.0 % uptime
Today
FAXStation - Trunking and API Services ? Operational
90 days ago
99.96 % uptime
Today
SIPStation UK - Trunking Services ? Operational
90 days ago
100.0 % uptime
Today
CPaaS and Sangoma Applications Operational
90 days ago
99.93 % uptime
Today
CPaaS Platform Operational
90 days ago
99.93 % uptime
Today
Sangoma Apps (CPaaS Packaged Apps) Operational
90 days ago
99.93 % uptime
Today
Application Framework ? Operational
90 days ago
100.0 % uptime
Today
Collaboration as a Service ? Operational
90 days ago
99.99 % uptime
Today
TeamHub Desktop Operational
90 days ago
99.98 % uptime
Today
TeamHub Mobile Operational
90 days ago
99.98 % uptime
Today
Sangoma Meet Operational
90 days ago
99.99 % uptime
Today
Sangoma Talk Operational
90 days ago
100.0 % uptime
Today
Desktop as a Service Operational
90 days ago
100.0 % uptime
Today
Connected Workspace Operational
90 days ago
100.0 % uptime
Today
Sangoma Website, Portals and Stores Degraded Performance
90 days ago
100.0 % uptime
Today
www.sangoma.com ? Operational
90 days ago
100.0 % uptime
Today
support.sangoma.com Operational
90 days ago
100.0 % uptime
Today
Business Voice Portal (portal.star2star.com) Degraded Performance
90 days ago
100.0 % uptime
Today
RocketQuote (Business Voice Quoting Portal) Operational
90 days ago
100.0 % uptime
Today
SIPStation - Store ? Operational
90 days ago
100.0 % uptime
Today
FAXStation - Web Portal ? Operational
90 days ago
100.0 % uptime
Today
FreePBX Website (www.freepbx.org) ? Operational