Our monitoring shows that your circuit has been running stable. We shall now close this incident.
Posted Oct 12, 2024 - 16:38 EDT
Monitoring
The Local Exchange Carrier reports that the damaged equipment has been replaced and services have been restored.
We will continue to monitor to ensure stability of the circuits.
Posted Oct 10, 2024 - 06:58 EDT
Update
Recent update from the Local Exchange Carrier advise that the issue has been identified to be hardware related at the Central Office in the area. ETR provided is at 2:30AM PT.
Posted Oct 10, 2024 - 02:39 EDT
Update
We are in contact with Frontier and have escalated the issue. They have not yet given us an estimated time for resolution. We will remain engaged and provide you with the next update as soon as it is available.
Posted Oct 10, 2024 - 00:22 EDT
Identified
Frontier has identified an outage affecting their internet service in CA. We have a handful of our circuits affected. They have not provided any ETR but we shall remain engaged with them until resolution is reached.
Posted Oct 09, 2024 - 22:39 EDT
This incident affected: Managed Service Provider (MSP) (Internet Access / Circuits).