MSP Internet Service Impact | Spectrum in Tx

Incident Report for Sangoma

Resolved

Circuits have remained stable during the extended monitoring period. This event is now resolved.

Posted Oct 15, 2024 - 00:59 EDT

Monitoring

The affected sites have now recovered. We are now beginning an extended monitoring period to ensure no problems persist.

Posted Oct 14, 2024 - 23:52 EDT

Identified

Our monitoring tool has identified several down circuits in Texas with Spectrum as the internet provider. We've contacted Spectrum, and they informed us that this issue is part of a multi-node outage. The initial estimated time of resolution is 10 PM local time.

Posted Oct 14, 2024 - 20:06 EDT

This incident affected: Managed Service Provider (MSP) (Internet Access / Circuits).