We will be performing an essential upgrade to maintain the security and performance of our firewall infrastructure. During the maintenance period a five second connection interruption may be experienced in HUDweb, HUD, and active calls, while firewall sessions are cleared. Control panel performance may be degraded for up to a five minute period when tunnel servers are rebooted, and VPN connections are re-established.
Posted Oct 21, 2025 - 13:01 EDT
This scheduled maintenance affects: CommUnity Unified Communications Platform (UCaaS) (Voice Services (CommUnity), Control Panel / Admin Panel, Sangoma CX (CommUnity), HUDweb, myHUD, Record All (Verba), Reporting) and Fonality UCaaS Platform (trixbox, PBXtra, Connect, FCS) (Voice Services (Fonality) - North America, Control Panel / Admin Panel, HUD Classic Desktop Application, HUDweb, Record All (Orkweb), CDR/ACD reports in control panel).