Intermittent Audio Quality Issues on Switchvox Cloud

Incident Report for Sangoma

Resolved

This incident has been resolved.
Posted Jun 05, 2023 - 09:47 EDT

Monitoring

No issue or commonality was discovered between the reports. Calls were clear leaving the Sangoma network. We will continue to review any new examples.
Posted May 16, 2023 - 09:49 EDT

Investigating

We are currently investigating this issue and will provide an update as quickly as possible.
Posted May 15, 2023 - 12:48 EDT
This incident affected: Switchvox Cloud Unified Communications Platform (UCaaS) (Voice Services (Switchvox Cloud)).