BV and BV+ Portals / Issue on Portal Saves

Incident Report for Sangoma

Resolved

This incident is now resolved.

Posted Apr 17, 2026 - 15:25 EDT

Monitoring

Engineering identified the source issue and had corrected the issue. We are monitoring the results.

Posted Apr 17, 2026 - 12:55 EDT

Investigating

Our Engineers are currently investigating an issue reported on the BV and BV+ portal saves are being delayed

Posted Apr 17, 2026 - 12:25 EDT

This incident affected: Business Voice Unified Communications Platform (UCaaS) (Voice Services (Business Voice), Voice Services (Business Voice+), Business Voice Portal (portal.star2star.com)) and Contact Center as a Service (CCaaS) (Sangoma CX).