Portal Issue - Multiple Portals Unreachable

Incident Report for Sangoma

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 15, 2026 - 13:53 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted Jun 15, 2026 - 13:30 EDT

Update

We are continuing to investigate this issue.

Posted Jun 15, 2026 - 12:45 EDT

Investigating

We have discovered an issue with multiple portals. Our engineering team is actively investigating the matter.

Posted Jun 15, 2026 - 12:21 EDT

This incident affects: Sangoma Website, Portals and Stores (PBXact Cloud Portal (cloud.pbxact.com), Sangoma Portal (portal.sangoma.com), SIPStation Store (store.sipstation.com), Switchvox Portal (my.digiumcloud.com), Digium SSO - idp.digium.com).