Intermittent Registration and Audio Issue - Business Voice and Business Voice+

Incident Report for Sangoma

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 21, 2026 - 12:52 EDT

Investigating

We have discovered an issue with intermittent registration failures and audio issues that are currently affecting Business Voice and Business Voice+. Our engineering team is actively investigating the matter.

Posted Aug 21, 2026 - 12:39 EDT

This incident affects: Business Voice Unified Communications Platform (UCaaS) (Voice Services (Business Voice), Voice Services (Business Voice+)).