All circuits affected by this system event are found to be up and stable at this time.
We will continue to closely monitor and make follow-through as necessary. Thank you for your patience.
Posted Jun 24, 2024 - 07:48 EDT
Update
Local Exchange Carrier advised an ETA of 5:30AM CT.
We will continue to stay engaged and send updates as they become available.
Posted Jun 24, 2024 - 04:40 EDT
Update
Comcast continues to repair the fiber cut in UT but they have not provided an ETR for this down event. We shall continue to stay engaged with them and send the updates as they become available.
Posted Jun 24, 2024 - 01:31 EDT
Update
The cable repair team of Comcast in UT is still working to resolve the fiber cut in the area. however they have not provided an ETR for this down event. We shall continue to stay on top of this event and reach out with the carrier until connection is restored.
Posted Jun 23, 2024 - 23:22 EDT
Update
We reached out again to Comcast as the affected sites remained down after 6PM. Comcast fiber technicians are still working on their equipment but no new ETR has been given. We shall continue to stay engaged with the carrier and we'll keep you informed with new updates.
Posted Jun 23, 2024 - 21:12 EDT
Identified
Comcast carrier detected an internet issue in UT due to a fiber cut. They have given an estimate time of restoration of 6PM local time. We shall remain engaged with them and continue to monitor your circuits.
Posted Jun 23, 2024 - 20:03 EDT
This incident affected: Managed Service Provider (MSP) (Internet Access / Circuits).