Internet Service Impact - Carrier Event - Verizon Wireless - Multiple States

Incident Report for Sangoma

Update

We are continuing to work on a fix for this issue.
Posted Jan 23, 2026 - 07:18 EST

Update

We are continuing to work with our carrier to resolve this issue. Updates will be provided as they become available.
Posted Jan 22, 2026 - 23:35 EST

Update

As of writing this we are continuing to work with our carrier to resolve this issue. Updates will be provided as they become available.
Posted Jan 22, 2026 - 19:12 EST

Identified

We are continuing to work with our carrier to resolve this issue. Updates will be provided as they become available.
Posted Jan 22, 2026 - 13:57 EST

Update

We are continuing to investigate this issue.
Posted Jan 22, 2026 - 10:47 EST

Investigating

We have monitored a system event spanning multiple states for Verizon Wireless. This issue is actively being coordinated with the vendor.
Posted Jan 22, 2026 - 10:46 EST
This incident affects: Managed Service Provider (MSP) (Internet Access / Circuits).