Intermittent Inbound & Outbound Calling Issues - BV / BV+

Incident Report for Sangoma

Resolved

This incident has been resolved.

Posted Sep 12, 2026 - 21:09 EDT

Monitoring

Some BV / BV+ customers have reported that they are experiencing some intermittent calling issues. Our Engineering team has investigated this and determined this to be related to outside carrier failures. Services are currently up and operational, they are monitoring this situation closely and will advise if any further information is received.

Posted Sep 12, 2026 - 18:47 EDT

This incident affected: Business Voice Unified Communications Platform (UCaaS) (Voice Services (Business Voice), Voice Services (Business Voice+)).