CX- Scheduled Infrastructure Maintenance- 09/18/2026

Scheduled for Sep 18, 02:00 - 03:00 EDT

Scheduled

Details and Scope: Sangoma will be performing regular maintenance on the CX platform.
Impact: Select customers may experience momentary inbound/ outbound call failure for agents using webRTC during the deployment window. There is no expectation of any other service interruption or degradation. All other services are expected to continue as normal.
Time of Release: Scheduled for Friday 09/18/2026 at 2:00 AM ET
Duration: Expected to be a 60 minute window

Posted Sep 16, 2026 - 12:55 EDT

This scheduled maintenance affects: Contact Center as a Service (CCaaS) (Sangoma CX).