FCS Admin Panel not reflecting new changes

Incident Report for Sangoma

Resolved

This incident has been resolved.
Posted Apr 10, 2025 - 13:38 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 10, 2025 - 11:00 EDT

Identified

The issue has been identified and a fix is being implemented.
Posted Apr 10, 2025 - 10:18 EDT

Investigating

Our engineers saw that new changes made in the Admin Panel are not being implemented in the PBX. They are currently working to identify and solve the issue.
Posted Apr 10, 2025 - 09:45 EDT
This incident affected: Fonality UCaaS Platform (trixbox, PBXtra, Connect, FCS) (Control Panel / Admin Panel).