CY- Scheduled CY Maintenance- 07/10/2025

Scheduled Maintenance Report for Sangoma

Completed

The scheduled maintenance has been completed.

Posted Jul 11, 2025 - 01:00 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jul 10, 2025 - 23:00 EDT

Scheduled

Details and Scope: Sangoma will be performing a planned maintenance on our CommUnity platform.
Impact: During the deployment window, there may be select customers that might experience loss of SIP signaling (for new calls and calls attempting to disconnect) and presence for up to 120 seconds. There is no expectation of any other service interruption or degradation on active calls.
Additional details can be found here: https://sangomakb.atlassian.net/wiki/x/AwDHMg
Time of Release: Scheduled for Thursday July 10th at 11:00 PM Eastern Time
Duration: Expected to be no longer than a 120 minute window

Posted Jul 09, 2025 - 14:06 EDT

This scheduled maintenance affected: CommUnity Unified Communications Platform (UCaaS) (Voice Services (CommUnity)).