Engineering has advised that after monitoring the reported efax issues both the delays and timeouts have been resolved.
Posted Mar 25, 2025 - 18:26 EDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Mar 25, 2025 - 15:49 EDT
Update
Our engineers are working with vendors to resolve the delay and timeout issue.
Posted Mar 25, 2025 - 15:20 EDT
Update
Our engineers are still working on a solution. We will update as soon as we have further information.
Posted Mar 25, 2025 - 14:24 EDT
Identified
The issue has been identified and a fix is being implemented.
Posted Mar 25, 2025 - 13:44 EDT
Investigating
We are aware of delays and timeouts when attempting to reach the Netfortris fax portal. Our engineers are currently working to indetify and resolve the issue.
Posted Mar 25, 2025 - 13:04 EDT
This incident affected: Sangoma TaaS & Fax Platforms (E-fax (NF Xmedius)).