Calls are now processing normally and all services for Comm-Unity are operational. The maintenance is complete and we are monitoring for any impact.
Posted Oct 15, 2025 - 02:45 EDT
Update
CY release 3.2.0 is still in progress and calls may be unable complete during this window. We are continuing the work to complete our upgrade of the core system and will post more information when available.
Posted Oct 15, 2025 - 02:05 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 15, 2025 - 01:00 EDT
Scheduled
Details and Scope: Sangoma will be performing a planned maintenance on our CommUnity platform. Additional details can be found here: https://sangomakb.atlassian.net/wiki/x/ZYDRAQ Impact: During the deployment window, there may be select users that may experience delays on BLF (Busy Lamp Fields). There is no expectation of any other service interruption or degradation on active calls. All other calls and services are expected to continue as normal Time of Release: Scheduled for Wednesday October 15th at 1:00 AM Eastern Time Duration: Expected to be no longer than a 120-minute window
Posted Oct 15, 2025 - 01:00 EDT
This scheduled maintenance affected: CommUnity Unified Communications Platform (UCaaS) (Voice Services (CommUnity)).