Internet Service Impact - Carrier Event - ATT Fiber - CA Area

Incident Report for Sangoma

Update

We continue to work with the local carrier of this issue. Initial tests indicate that vendor equipment is functional, point of failure is still being investigated.

Posted May 29, 2026 - 11:48 EDT

Identified

We have detected and confirmed with our carrier that an upstream service disruption is impacting internet connectivity for some of our customers. We have confirmed with our carriers that this service impact did occur in the CA area. We remain engaged with our upstream carriers and continue to monitor the situation and will provide updates as they become available.

Posted May 29, 2026 - 05:10 EDT

This incident affects: Managed Service Provider (MSP) (Internet Access / Circuits).