Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 15, 2024 - 20:00 EST
Scheduled
Due to a manufacturer recall of a critical component in one of our data center Uninterruptible Power Supply (UPS) systems, engineers are coordinating a critical replacement of that system during an off-hours maintenance window within our Milwaukee, Wisconsin data center. During this maintenance window, some services will be powered down while the UPS system is replaced.
While we expect the maintenance to be completed within the planned timeframe, we recommend planning for potential interruptions during this period. Our goal is to minimize disruption and restore full service as quickly as possible.
*In addition to the portals and products named on this maintenance, it is important to point out that with SMS Over SIPStation being affected this will cause SMS to be impacted over these platforms as well: 1) Freepbx / PBXact On-Prem 2) PBXact Cloud 3) Switchvox On-Prem 4) Switchvox Cloud
**Also, please note that the Freepbx activation & licensing server will be impacted during the maintenance as well.
Posted Nov 08, 2024 - 15:35 EST
This scheduled maintenance affected: Sangoma Website, Portals and Stores (FAXStation Portal (fax.sipstation.com), FreePBX Website (www.freepbx.org), PBXact Cloud Portal (cloud.pbxact.com), Sangoma Customer Support (support.sangoma.com), Support Portal (help.sangoma.com), Sangoma Portal (portal.sangoma.com), SIPStation Store (store.sipstation.com)) and Sangoma TaaS & Fax Platforms (FAXStation, SIPStation - SMS).