Faxstation Issue - failed outbound faxes

Incident Report for Sangoma

Resolved

This incident has been resolved.

Posted Mar 26, 2026 - 12:32 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 25, 2026 - 22:45 EDT

Update

Our Engineers are still continuing to investigate this issue.

Posted Mar 25, 2026 - 18:45 EDT

Update

We are continuing to investigate this issue.

Posted Mar 25, 2026 - 15:59 EDT

Investigating

We have discovered an issue with outbound faxes failing that is currently affecting FaxStation. Our engineering team is actively investigating the matter.

Posted Mar 25, 2026 - 15:58 EDT

This incident affected: Sangoma TaaS & Fax Platforms (FAXStation).