BV Registration Issues On Cloud1-dfw

Incident Report for Sangoma

Resolved

This incident has been resolved.
Posted Jan 04, 2024 - 14:33 EST

Update

We are continuing to monitor for any further issues.
Posted Jan 04, 2024 - 14:32 EST

Monitoring

Our dev team has restarted a service and believes that the issues should clear up. We are investigating why this issue occurred.
Posted Dec 05, 2023 - 16:27 EST

Investigating

cloud1-dfw is having issues with park positions showing as unsubscribed or missing completely. There are also reports of Sangoma Talk registration drops on this hosted class.
Posted Dec 05, 2023 - 16:26 EST
This incident affected: Business Voice Unified Communications Platform (UCaaS) (Voice Services (Business Voice)).