Internet Service Impact | Lumen/Centurylink
Incident Report for Sangoma
Resolved
This incident has been resolved.
Posted Jan 15, 2025 - 09:56 EST
Monitoring
Our engineers have validated the health of the network and determined that was a monitoring anomaly. No service has been impacted. We will continue to monitor to ensure no problems persist.
Posted Jan 15, 2025 - 08:31 EST
Update
We have reached out to the local carrier and confirmed that there is no outage on their end. Our Engineering team is currently working to identify the root cause of the issue. We will provide updates as soon as we have more information.
Posted Jan 15, 2025 - 07:58 EST
Investigating
Our monitoring tool has identified a potential internet service disruption with Lumen/Centurylink. We are communicating with the carrier to gather more details and will provide updates as soon as they are available.
Posted Jan 15, 2025 - 07:29 EST
This incident affected: Managed Service Provider (MSP) (Internet Access / Circuits).
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