Emergency Maintenance - Multiple Portals and Services

Incident Report for Sangoma

Monitoring

The emergency maintenance has been completed. If you are experiencing any issues please contact support.
Posted Nov 13, 2026 - 08:13 EST

Update

Tonight, Thursday November 12 at 10:00 PM Eastern, Sangoma will begin emergency maintenance on CommUnity. During this maintenance users may notice SIP devices re-register. We expect this maintenance to take 6 hours.
Posted Nov 12, 2026 - 21:40 EST

Update

We are continuing to investigate this issue.
Posted Nov 12, 2026 - 21:36 EST

Investigating

Tonight, Thursday November 12 at 10:00 PM Eastern, Sangoma will begin emergency maintenance on CommUnity. During this maintenance users may notice SIP devices re-register. We expect this maintenance to take 6 hours.
Posted Nov 12, 2026 - 21:34 EST
This incident affects: CommUnity Unified Communications Platform (UCaaS) (Voice Services (CommUnity)).
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