MSP IPSec Degraded Service

Incident Report for Sangoma

Resolved

As per Engineering and our monitoring tool, the affected circuits are back online. We shall continue to monitor the connection for stability.

Posted Apr 09, 2025 - 07:19 EDT

Investigating

We are currently investigating an issue related to Ipsec degraded service for some customers. Our engineers are currently looking into the issue. We will notify as soon as there are any updates.

Posted Apr 09, 2025 - 07:05 EDT

This incident affected: Managed Service Provider (MSP) (Managed Network Services).