SIPStation SMS - Service Impact

Incident Report for Sangoma

Resolved

This incident has been resolved.

Posted May 28, 2025 - 03:25 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 27, 2025 - 11:30 EDT

Update

We are continuing to work on a fix for this issue.

Posted May 27, 2025 - 11:10 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted May 27, 2025 - 09:17 EDT

Update

Our team is continuing to investigate this issue.

Posted May 27, 2025 - 07:07 EDT

Update

We are continuing to investigate this issue.

Posted May 27, 2025 - 05:28 EDT

Investigating

We are aware that SMS service is currently down. Our engineers are working on the issue.

Posted May 27, 2025 - 03:51 EDT

This incident affected: Sangoma TaaS & Fax Platforms (SIPStation - SMS) and Sangoma Website, Portals and Stores (SIPStation Store (store.sipstation.com)).