Affected circuits have recovered. We will continue to monitor for stability.
Posted May 03, 2025 - 08:09 EDT
Update
We are continously monitoring this issue as connection is restored over the affected areas however please be advised that due to the scope of the disruption we are not declaring an all clear as of this time. For further questions please do not hesitate to contact us.
Posted May 02, 2025 - 22:07 EDT
Identified
We have detected and confirmed with our carrier that an upstream service disruption is impacting internet connectivity for some of our customers. We have also confirmed with our carriers that this service impact did occur in the TX area. We remain engaged with our upstream carriers and continue to monitor the situation and will provide updates as they become available.
Posted May 02, 2025 - 13:14 EDT
This incident affected: Managed Service Provider (MSP) (Internet Access / Circuits).