We will be performing an essential upgrade to maintain the security and performance of our firewall infrastructure in the Los Angeles, California area. During the maintenance window, a connection interruption will be experienced in control panels, reporting, HUD, HUDweb, active calls, and device registration while traffic is re-routed and sessions are re-established.
Posted Apr 13, 2026 - 13:20 EDT
This scheduled maintenance affects: CommUnity Unified Communications Platform (UCaaS) (Voice Services (CommUnity), Control Panel / Admin Panel, HUDweb, myHUD, CRM Link, FaxLync, Paperless Fax, Record All (Verba), Reporting, Video Collaboration (Powered by Zoom), Voicemail to Email) and Fonality UCaaS Platform (trixbox, PBXtra, Connect, FCS) (Voice Services (Fonality) - North America, Control Panel / Admin Panel, HUD Classic Desktop Application, HUDweb, Record All (Orkweb), Report Scheduler, ftp.pbxtra.com, CDR/ACD reports in control panel).