Outbound Calls Failing
Incident Report for Sangoma
Resolved
We have been monitoring this issue for two hours and no further reports have been received. We are now closing this system event.
Posted Oct 07, 2024 - 16:43 EDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Oct 07, 2024 - 13:55 EDT
Identified
The issue has been identified and a fix is being implemented.
Posted Oct 07, 2024 - 13:53 EDT
Investigating
We are seeing some outbound calls on FCS failing. Our engineers are working to investigate and resolve the issue.
Posted Oct 07, 2024 - 13:42 EDT
This incident affected: Fonality UCaaS Platform (trixbox, PBXtra, Connect, FCS) (Voice Services (Fonality) - North America).