Users Unable to Save Holiday Schedule

Incident Report for Sangoma

Resolved

A fix has ben pushed to production for this issue.

Posted Dec 12, 2023 - 16:00 EST

Identified

A fix for this issue has passed QA and will be in the next release 12/12

Posted Dec 04, 2023 - 09:21 EST

Investigating

The BV Portal holiday schedules are currently having a display issue. Creating a new schedule and saving it is writing the data to the database, but re-loading the holiday after it's saved is showing blank. The data is correct and will apply if you save to system, and if you are not sure of what you set please delete and re-add the schedule until we can address this issue

Posted Nov 22, 2023 - 21:07 EST

This incident affected: Business Voice Unified Communications Platform (UCaaS) (Business Voice Portal (portal.star2star.com)).