Internet Service Impact - Carrier Event - Spectrum - CA Area

Incident Report for Sangoma

Resolved

The local exchange carrier declared this outage resolved at 4:30AM PST. We shall now close this incident.

Posted Mar 30, 2025 - 16:02 EDT

Update

The local exchange carrier reports that affected circuits should recover at 9:30AM PT. We shall stay engaged and provide updates as they become available.

Posted Mar 30, 2025 - 08:26 EDT

Identified

We have detected and confirmed with our carrier that an upstream service disruption is impacting internet connectivity for some of our customers. We have also confirmed with our carriers that this service impact did occur in the CA area. We remain engaged with our upstream carriers and continue to monitor the situation and will provide updates as they become available.

Posted Mar 30, 2025 - 07:42 EDT

This incident affected: Managed Service Provider (MSP) (Internet Access / Circuits).