After investigation, a fix was applied and no further issues have been experienced this afternoon. We are updating this incident to resolved at this time. If you are still experiencing further issues, please contact Support.
Posted Jan 21, 2025 - 19:42 EST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jan 21, 2025 - 16:14 EST
Identified
The issue has been identified and engineers are working to put a fix in place to alleviate those customers that are still experiencing issues with HUDweb.
Posted Jan 21, 2025 - 15:36 EST
Update
We are continuing to investigate this issue.
Posted Jan 21, 2025 - 15:32 EST
Update
We are continuing to investigate this issue.
Posted Jan 21, 2025 - 15:02 EST
Update
We are still continuing to investigate issues with HUDweb. Engineers are working to resolve issues for the customers that are experiencing impact. We will continue to provide updates as they become available.