FAXStation- Scheduled Infrastructure Maintenance- 04/17/2026

Scheduled Maintenance Report for Sangoma

Completed

The scheduled maintenance has been completed.
Posted Apr 17, 2026 - 18:00 EDT

Verifying

Verification is currently underway for the maintenance items.
Posted Apr 17, 2026 - 17:58 EDT

Update

Scheduled maintenance is still in progress. We will provide updates as necessary.
Posted Apr 17, 2026 - 17:45 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 17, 2026 - 17:00 EDT

Scheduled

Details and Scope: Sangoma will be performing regular maintenance for the FAXStation platform.
Impact: During the deployment window, fax users may get temporary errors when:
- Viewing or opening a fax document in the FaxStation Portal
- Attempting to send a fax document from the FaxStation Portal
If errors are seen in any of these use cases, users should wait a few minutes and attempt the action again.
We don't expect any service interruption or degradation when sending or receiving faxes from a CPE device.
All other FaxStation services are expected to continue oprating as normal.
Time of Release: Scheduled for Friday 04/17/2026 at 5:00 PM ET
Duration: Expected to be a 60 minute window
Posted Apr 15, 2026 - 12:34 EDT
This scheduled maintenance affected: Sangoma TaaS & Fax Platforms (FAXStation).