Degradation of Service (User Portals)

Incident Report for Sangoma

Resolved

This incident has been resolved.

Posted Jul 22, 2024 - 19:24 EDT

Monitoring

Engineers have isolated the issue and resolved it. Portals should be operating at full health. We will continue to monitor performance over the next few hours.

Posted Jul 22, 2024 - 16:38 EDT

Investigating

We have discovered an issue that is currently affecting some Sangoma user portals. These services may appear slow or unresponsive. Our engineering team is actively investigating the matter.

Posted Jul 22, 2024 - 16:21 EDT

This incident affected: Sangoma Website, Portals and Stores (PBXact Cloud Portal (cloud.pbxact.com), Sangoma Portal (portal.sangoma.com), SIPStation Store (store.sipstation.com)).