BV- Third Scheduled Infrastructure Maintenance- 02/03/2026

Scheduled Maintenance Report for Sangoma

Completed

The scheduled maintenance has been completed.

Posted Feb 03, 2026 - 22:00 EST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Feb 03, 2026 - 21:00 EST

Scheduled

Details and Scope: Sangoma will be performing regularly scheduled maintenance on our fax platforms. There is also scheduled maintenance on remote servers in our platform.
Impact: Select Business Voice and Business Voice Plus fax users may lose registration on their ATA’s during the deployment window- all faxes will still be cached. There is no expectation of any service interruption or degradation.
Select Business Voice remote users may also experience downtime during the deployment window.
Time of Release: Scheduled for Tuesday 02/03/2026 at 9:00 PM ET
Duration: Expected to be a 60 minute window

Posted Feb 02, 2026 - 12:59 EST

This scheduled maintenance affected: Business Voice Unified Communications Platform (UCaaS) (Voice Services (Business Voice), Voice Services (Business Voice+), Fax Classic, Fax Digital).