Sangoma Status - Sangoma Portal Unreachable

Sangoma Portal Unreachable - portal.sangoma.com

Incident Report for Sangoma

Resolved

Full functionality has been restored and no further issues or degradation has been detected. At this time this event is being considered resolved.

Posted Nov 06, 2024 - 18:49 EST

Monitoring

Full functionality is restored at this time, however we are still monitoring for health.

Posted Nov 06, 2024 - 14:30 EST

Identified

The portal is now accessible again, however, some features may be in a degraded state, We are still working toward full recovery.

Posted Nov 06, 2024 - 14:09 EST

Investigating

We have discovered that some of our customers are not able to reach portal.sangoma.com. Our engineering team is actively investigating the matter.

Posted Nov 06, 2024 - 13:40 EST

This incident affected: Sangoma Website, Portals and Stores (Sangoma Portal (portal.sangoma.com)).