Audio & Video Issues (Google Chrome Users) - Sangoma Meet

Incident Report for Sangoma

Resolved

An update was applied and is confirmed to be working now.

Posted Sep 26, 2025 - 11:00 EDT

Monitoring

We identified an issue affecting audio and video when joining meetings through the latest version of Chrome (v140). If you are experiencing this issue when attempting to use Sangoma Meet through Chrome, please review the options below.

Recommended Workarounds:
Use the Sangoma Meet Desktop or Mobile App - https://sangoma.com/resources/important-links/downloads/
Join via an alternative browser such as Microsoft Edge or Safari

Our engineering team is actively investigating the effects of the recent Chrome update and developing a fix to resolve the issue.

Posted Sep 22, 2025 - 20:48 EDT

This incident affected: Collaboration as a Service (Sangoma Meet).