Portal Issue - Multiple Portals affected by Third Party

Incident Report for Sangoma

Resolved

This incident has been resolved.
Posted Nov 18, 2025 - 20:52 EST

Monitoring

Cloudflare has declared that they have a resolution in place. Sangoma is continuing to monitor to ensure services are fully restored.
Posted Nov 18, 2025 - 10:11 EST

Identified

We have discovered an issue with multiple portals that is currently affected by an incident with Cloudflare, a third party vendor. We are closely monitoring their progress on resolving the issue.
Posted Nov 18, 2025 - 08:50 EST
This incident affected: Sangoma Website, Portals and Stores (Sangoma Portal (portal.sangoma.com), Sangoma Website (www.sangoma.com)).