Some Portals Are Not Accessible

Incident Report for Sangoma

Resolved

This incident has been resolved.

Posted Feb 05, 2025 - 21:02 EST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 05, 2025 - 16:28 EST

Identified

We are aware that some Sangoma portals are currently delayed or temporarily not accessible. This is being caused by a third party network provider having network performance issues. They are currently working to resolve the issue.

Posted Feb 05, 2025 - 14:40 EST

This incident affected: Sangoma Website, Portals and Stores (FAXStation Portal (fax.sipstation.com), Sangoma Portal (portal.sangoma.com), SIPStation Store (store.sipstation.com)).