RecordALL Access Issue - CommUnity

Incident Report for Sangoma

Resolved

This incident is now being resolved.
Posted Nov 13, 2026 - 19:01 EST

Monitoring

Engineers have applied a fix and we are monitoring the results.
Posted Nov 13, 2026 - 17:33 EST

Identified

Our CY RecordAll service is currently offline, and we are working to restore this as soon as possible.
Posted Nov 13, 2026 - 13:41 EST
This incident affected: CommUnity Unified Communications Platform (UCaaS) (Record All (Verba)).