FAXStation & FAXStation Portal

Incident Report for Sangoma

Resolved

This incident has been resolved.

Posted May 03, 2025 - 22:56 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 02, 2025 - 22:07 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted May 02, 2025 - 21:43 EDT

Investigating

We have discovered an issue where some customers may be experiencing impacted performance on the FAXStation platform as well as impacted accessibility to the FAXStation Portal (fax.sipstation.com). Our engineering team is actively investigating the matter.

Posted May 02, 2025 - 21:17 EDT

This incident affected: Sangoma Website, Portals and Stores (FAXStation Portal (fax.sipstation.com)) and Sangoma TaaS & Fax Platforms (FAXStation).