Internet Service Impact - Carrier Event - Charter/Spectrum - FL Area
Incident Report for Sangoma
Resolved
This incident has been resolved.
Posted Dec 12, 2024 - 07:40 EST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Dec 12, 2024 - 05:41 EST
Investigating
We have detected and confirmed with our carrier that an upstream service disruption is impacting internet connectivity for some of our customers. We have also confirmed with our carriers that this service impact did occur in the FL area. We remain engaged with our upstream carriers and continue to monitor the situation and will provide updates as they become available.
Posted Dec 12, 2024 - 02:15 EST
This incident affected: Managed Service Provider (MSP) (Internet Access / Circuits).
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