West Coast Data Center Firewall Software Upgrade

Scheduled Maintenance Report for Sangoma

Completed

The scheduled maintenance has been completed.

Posted Mar 21, 2024 - 08:00 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Mar 21, 2024 - 07:00 EDT

Scheduled

Updates will be performed to firewall equipment.
During the maintenance period a five second connection interruption may be experienced in the control panel, HUD, and active calls, while sessions are cleared.
Control panel performance may be degraded for up to a five minute period when tunnel servers are rebooted, and VPN connections are re-established.

Posted Mar 05, 2024 - 16:53 EST

This scheduled maintenance affected: CommUnity Unified Communications Platform (UCaaS) (CommUnity Platform, Voice Services for USA, HUDweb, myHUD, Control Panel Access for Moves/Adds/Changes) and Fonality UCaaS Platform (trixbox, PBXtra, Connect, FCS) (Fonality Communication, HUD classic desktop application, Voice Services for USA, Control Panel Access for Moves/Adds/Changes, HUDweb).