BV- Scheduled Infrastructure Maintenance- 07/14/2026

Scheduled Maintenance Report for Sangoma

Completed

The scheduled maintenance has been completed.
Posted Jul 14, 2026 - 22:00 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 14, 2026 - 21:00 EDT

Scheduled

Details and Scope: Sangoma will be performing regular maintenance on the Business Voice platform.
Impact: Select Business Voice Plus customers (with remote extensions) may experience a loss of registration. During the deployment window, select Business Voice users (using non-CX queues) may experience issues with Parking/ with queued calls.
There is no expectation of any other service interruption or degradation. All other calls and services are expected to continue as normal.
Time of Release: Scheduled for Thursday 07/14/2026 at 9:00 PM ET
Duration: Expected to be a 60 minute window
Posted Jul 13, 2026 - 14:31 EDT
This scheduled maintenance affected: Business Voice Unified Communications Platform (UCaaS) (Voice Services (Business Voice), Voice Services (Business Voice+)).