BV- Second Scheduled Infrastructure Maintenance- 06/27/2024
Scheduled Maintenance Report for Sangoma
Completed
The scheduled maintenance has been completed.
Posted Jun 27, 2024 - 22:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 27, 2024 - 21:00 EDT
Scheduled
Details and Scope: There are some planned infrastructure upgrades related to security and maintenance around voicemail along with upgrades to improve overall stability of our platform.
There are also planned infrastructure upgrades related to toll free routing (800, 833, 844, 855 and 866) for both the Business Voice and Business Voice Plus platform.
Impact: There may be some Business Voice Plus locations with remote extensions that may be unable to make/ receive calls during the deployment window- active calls will not be impacted.
There may also be some delayed responses in BV Portal, BV Reports and Application Framework. There is no expectation of any other service interruption or degradation.
Time of Release: Scheduled for Thursday June 27th 2024 at 9:00 PM EST
Duration: Expected to be a 60 minute window
Posted Jun 26, 2024 - 14:03 EDT
This scheduled maintenance affected: Business Voice Unified Communications Platform (UCaaS) (Voice Services (Business Voice), Voice Services (Business Voice+), Application Framework, BV Reports, Business Voice Portal (portal.star2star.com)).