CX- Scheduled CX Infrastructure Maintenance- 06/18/2025

Scheduled Maintenance Report for Sangoma

Completed

The scheduled maintenance has been completed.

Posted Jun 18, 2025 - 06:00 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jun 18, 2025 - 05:00 EDT

Scheduled

Details and Scope: Sangoma will be performing regularly scheduled maintenance on CX voice infrastructure.
Impact: Agents logged in via the web phone during the maintenance window may need to refresh their page to reconnect. There is no other expectation of any other service interruption or degradation. All other calls and services are expected to continue as normal.
Time of Release: Scheduled for Tuesday June 18th 5:00 AM Eastern Time
Duration: Expected to be no longer than a 60 minute window

Posted Jun 16, 2025 - 14:15 EDT

This scheduled maintenance affected: Business Voice Unified Communications Platform (UCaaS) (Sangoma CX (Business Voice)) and CommUnity Unified Communications Platform (UCaaS) (Sangoma CX (CommUnity)).